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Frequently Asked Questions
In Control Physical Therapy AZ is currently in-network with the following insurance companies:
BCBS, Cigna, UHC (Commercial and AZ Medicaid), Banner Health, and Triwest/Care.
We are awaiting finalizing in network contracts with AZ Complete Care, and Banner Health
We are in the process of applying for Medicare (CMS), and anticipate being in-network early in 2026.
For self-pay or out-of-network patients, our rates are as follows:
Initial Evaluation - $170
Follow-up visits - $130
Prior to your first scheduled appointment, call your insurance company to completely understand your physical therapy benefits. An Insurance Worksheet(see below) is available to help you ask the insurance company the right questions about your physical therapy benefits based on your specific health plan for reimbursement. We cannot make guarantees or estimates regarding what reimbursement your plan allows.
Arizona is a “direct access” state for physical therapy services. You do not need a referral from a physician for physical therapy services.
However, bowel, bladder, and other pelvic health problems may also occur in conjunction with other serious medical problems, and should be evaluated by your medical doctor. At In Control Physical Therapy we require a referral from your medical provider prior to your first session to ensure adequate medical screening. Monica strives to collaborate with a multidisciplinary team of providers to optimize patient outcomes.
Our goal is to collaborate and communicate with your health care providers to ensure comprehensive treatment.
Additionally, your insurance guidelines for benefits and policy may require a doctor’s prescription for therapy coverage.
Please wear or bring comfortable clothing that allows ease of movement for your first and follow-up visits. We also have gowns and special shorts for use for pelvic floor therapy. We suggest wearing comfortable walking shoes or sneakers to allow us to better observe your mobility and walking patterns.
Patients are usually seen once a week. The number of total treatment sessions will vary according to the medical diagnosis, duration and intensity of symptoms, medical and musculoskeletal contributors, and your consistency with attendance and adherence to the home program.
At the first appointment, the therapist will review the assessment and recommend a plan of care for your consideration. The patient’s progress will be discussed throughout the course of treatment, and adjustments to the plan of care will be made based on clinical decision making. The total visit number is an estimate and is dependent on many variables.
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